![]() The commercial said you can record shows from the app and watch them from the app. This app would be great if it worked and did what it claims it does from their commercial. if I didn’t like the app I wouldn’t bother. I guess I have to bite the bullet and do the reset but sigh. I saved my conour pwd to a post it note but when I try the pwd it rejects and wants me to reset. the old contour pwd is stored on those others but removed on my iphone Xs now. If I now reset my pwd I have to resign in with the new pwd on all my devices. ![]() God bless those developers who retained it and for those who did not. For some apps I lost my pwd and others I didn’t. but I backed up everything to my itunes and restored all the apps and data from my 7plus to this iphone. My recent upgrade to Iphone XS however caused me to need to re-enter my pwd. And I wouldn’t take the time to review it. I want to say that first because otherwise I wouldn’t be appreciative to the developers. i have become dependent on it or at least used to its convenience. Why not just drop Cox? Cox has a monopoly in my area, so I am stuck with you. Please take more pride in your design and coding. Adjustments to the interface with the last “update” make the user experience worse. Still denies the ability to play the audio through a HomePod speaker. Did everything including reboot multiple times. Still mistakenly prevents me from access when on my home wifi (and no VPN). Response to my current review is a Cox cut and paste from last March! You guys are sloppy. Uninstalling and reinstalling (1 week old iPad Pro with lots of memory- no hardware excuse available to Cox). Update 17 February, 2019: Your “upgrade” 3 days ago was a bust, as usual. Up your game if you want to have a shot at my business. Cox: Later this year you are getting a competitor in my area and I will no longer be stuck with you as my only choice for TV/Cable. Perhaps the programmers could learn to pump gas for a living? Doctors practiced the way you program and cemeteries would fill. ![]() Still big lags in performance on a top of the line iPad. Figured I would give it a bit and see if “quality” was anywhere in the neighborhood. Well you guys dropped another “update” last week. Looking into the exclusive nature and how they maintain that exclusiveness is my next research project. The quality of this so called service doesn’t come close to their cousin XFINITY or many of the other providers we have subscribed to before moving to Arizona. Company policy can be changed to give good customer service and keep their customers. COX’s attitude, knowing they have a hold on you, and not budging a bit on programming and forcing features not needed but by us not wanted and other conditions just leaves us very frustrated. We for one are planning a change as soon as our contract is up. We came from another state and had XFINITY and other service providers and COX even though electronically and programming wise being ver similar leaves COX lagging behind overall in many ways. With all the problems, not only with Contour, but overall I can only say when the ‘exclusive’ nature COX has on the consumer is replaced or gone COXis going to see a large number of people migrating away from the company. It has been a month and guess what? I have not heard one thing and my problem has not been solved. That department was supposed to contact me when they solved the problem. I was then told they would have to create a ticket and forward it to a special department that handles app problems. After about 45 minutes I was transferred to a higher level trouble shooter and spent another 45 minutes making no progress. Oh, I don’t want to forget clearing the browser cache! I told them that I had done all these things before I bothered to call them but they insisted that I do it again. yes, I am connected to my own network! I contacted Cox and performed all of the typical Cox recommendations: reboot the cable modem, reboot the router, restart y iPad, and uninstall and reinstall the app. □ Today's Message: For the strength of the Pack is the Wolf, & the strength of the Wolf is the Pack.ĭo you want to know the TV channels available in the Ultimate TV pack of Cox Cable? Here you can check the latest printable list of channels of the Cox Contour Ultimate TV pack.I am trying to watch local channels and the app keeps telling me that I cannot watch them because I am not at home even though I am sitting in my office about 6 feet from the Cox cable modem and my router.
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